06 / Case studies / Professional Services

Follow-ups that used to slip now run themselves

Professional Services · Practice Manager

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01 /

What we built

Problem

New enquiries and post-meeting follow-ups were tracked in someone's head and a messy spreadsheet. Leads went cold because nobody had time to chase them consistently.

Build

A workflow automation captures every enquiry into one pipeline, then an AI step drafts a tailored follow-up email per contact and schedules a timed nurture sequence. Replies pause the sequence and flag the contact for a human, so nothing double-sends.

Result

New contacts get a first touch and a follow-up cadence without anyone remembering to send one, and replies pull a human in instead of continuing the sequence. Chasing stopped depending on someone's memory.

02 /

Outcome

First touch

Sent on capture

Follow-up chasing

Manual to automatic

Cadence

Set per contact

Stack

Workflow automationAI email draftingCRMGmail
03Track record
Years building automation
6+
Client reviews (4.9 avg)
500+
Projects delivered
650+

Outcomes describe the systems we built and how they changed the work, de-identified for privacy. Named references for your industry are available on request under a mutual NDA.

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