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Live engagement
Care provider · Pilot at one site since July 2026One leave request path for a 1,000+ staff care provider, built inside their own Google WorkspaceStaff covered1,000+PilotOne site, since July 2026Read the case study Two live engagements first, then the systems we build most often. Industry and role only, no client names or logos.
Updated October 2026
Evenops has two live engagements on record: a leave system for a care provider with 1,000+ staff, in pilot at one site since July 2026, and a supplier invoice pipeline for 14 suppliers that has run daily since early 2026. Clients stay unnamed. The other entries are patterns we build often.
Live engagement
PeopleCare provider · Pilot at one site since July 2026
Requests go in, decisions come back and the record is in one place. The application, code and data live in the client's own Google account, and a follow-on tool was commissioned on the strength of it.
Live engagement
FinanceRetail · Running daily since early 2026
The master price list of 4,200+ SKUs refreshes itself every day. The pipeline has been in daily production since early 2026, and the client owns every script inside their own Google Workspace.
De-identified systems from our usual service mix. Each states the problem, the build and what changed, without invented numbers.
Professional Services. New contacts get a first touch and a follow-up cadence without anyone remembering to send one, and replies pull a human in instead of continuing the sequence. Chasing stopped depending on someone's memory.
One pipeline → Follow-up drafted → Timed sequence → Reply, human
B2B Services. Month-end stopped being a full manual reconciliation and became a review of a short exceptions list. Reporting starts from data the team trusts instead of data they first have to repair.
Nightly match → Safe fixes → Exceptions list → Human review
DTC E-commerce. Routine orders flow through untouched and the team looks only at the exceptions that need a decision. The weekly ops report is generated by the same job instead of being assembled by hand.
Order webhook → Tag and route → Clean rows → Exceptions
SaaS / Software. Documented questions get answered by the agent whenever they arrive, so the team spends its day on tickets that need a person. Escalations arrive with the conversation history already attached.
Question in widget → Agent answers → Unsure? Escalate → Person takes over
Real Estate. Speed to first contact stopped depending on who was at a desk. Enquiries arriving overnight or at a weekend get the same automatic first reply as the ones arriving mid-morning.
One pipeline → Instant reply → Qualify → Viewing booked
Finance / Insurance. Reporting went from a manual rebuild to a scheduled job, and the leadership team reads current numbers instead of last month's.
Nightly pull → Reconcile → Live dashboard → Variance flagged
Healthcare. Intake data lands complete and structured on the first pass, and staff review exceptions instead of re-typing every form.
Digital intake → Parse documents → Structured write → Ambiguous
Marketing / Agency. Monthly reporting stopped being a production line. Clients check results whenever they want rather than waiting for a slide deck.
Accounts linked → Scheduled refresh → Live dashboard → Branded login
Pattern outcomes describe the systems we built and how they changed the work, de-identified for privacy. Named references for your industry are available on request under a mutual NDA.
Client confidentiality is part of every Evenops engagement. Each case describes the system and outcome with the client's identity removed; references are available in conversation under a mutual NDA.
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