Case studies / Real Estate

Every enquiry answered on arrival, not whenever someone checked the inbox

Real Estate · Agency Owner

STEP01One pipelineALL SOURCESSTEP02Instant replySAME CHANNELSTEP03QualifyAUTOMATICSTEP04Viewing bookedIN THE AGENT'S CALENDARSALESSTEP 01One pipelineALL SOURCESSTEP 02Instant replySAME CHANNELSTEP 03QualifyAUTOMATICSTEP 04Viewing bookedIN THE AGENT'SCALENDAR
DwgWhat we built
SheetReal Estate
Steps04

What we built

Problem

Portal enquiries, web forms, and WhatsApp messages landed in different places. Response time depended on who was free, and the slowest leads went cold before anyone called them.

Build

  • Every source feeds one GoHighLevel pipeline.
  • A first reply goes out automatically on the channel the lead used, qualifying questions run automatically, and viewings are booked straight into the agent's calendar.
  • Unqualified leads keep a long nurture sequence instead of being dropped.

Stack

  • GoHighLevel API
  • WhatsApp API
  • Webhooks
  • Calendar sync

Result

Speed to first contact stopped depending on who was at a desk. Enquiries arriving overnight or at a weekend get the same automatic first reply as the ones arriving mid-morning.

Before and after

BEFOREPortal, form, chatSEPARATE PLACESWhoever is freeSLOW REPLYLead goes coldBEFORE A CALLAFTEROne pipelineALL SOURCESInstant replySAME CHANNELQualifyAUTOMATICViewing bookedIN CALENDAR

Outcome

First response

Automatic, any hour

Lead sources

Unified in one pipeline

Unqualified leads

Nurtured, not dropped

Track record

6+

Years building automation

500+

Client reviews (4.9 avg)

650+

Projects delivered

A pattern we build often. Outcomes describe the system and how it changes the work, de-identified for privacy. Named references for your industry are available on request under a mutual NDA.

Continues · Book a consultation

Have a similar problem to solve?

Book a paid consultation. We'll diagnose your situation against patterns we've seen and hand you a concrete plan.

Book a consultation

We typically respond within 24 hours