14 / Recipes / Commerce (Shopify, Stripe)

Flag failed Stripe charges and notify the team

Failed charges sit in Stripe until someone happens to check the dashboard, by which time the customer and the order have both gone cold.

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How it runs

  1. 01

    Charge fails in Stripe

  2. 02

    Failure reason matched to a handling rule

  3. 03

    Alert posted to the team with the customer and order detail

What you get

  • ✓Failed charges surface the moment they happen
  • ✓The alert carries the reason, not just "it failed"
  • ✓Follow-up starts before the customer notices a problem

Tools

StripeSlackGmail

Time saved

Catches failed charges before a customer notices.

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