Recipes / Commerce (Shopify, Stripe)

Flag failed Stripe charges and notify the team

Failed charges sit in Stripe until someone happens to check the dashboard, by which time the customer and the order have both gone cold.

Finance

Updated September 2026

← All recipes
STEP01TriggerCHARGE FAILS IN STRIPESTEP02MatchFAILURE REASON MATCHED TO AHANDLING RULESTEP03AlertALERT POSTED TO THE TEAM WITH THECUSTOMER AND ORDER DETAILFINANCESTEP 01TriggerCHARGE FAILS IN STRIPESTEP 02MatchFAILURE REASON MATCHEDTO A HANDLING RULESTEP 03AlertALERT POSTED TO THETEAM WITH THE CUSTOMERAND ORDER DETAIL
DwgHow it runs
SheetRecipe
RevSeptember 2026

Failed Stripe charges can be matched to a handling rule by failure reason and posted to the team in Slack or Gmail with the customer and order detail the moment they happen, so follow-up starts before the customer notices. Evenops builds this on Stripe webhooks, and the alert carries the reason rather than a bare failure notice.

How does it run?

3 steps
  1. Step 01Trigger

    Charge fails in Stripe

  2. Step 02Match

    Failure reason matched to a handling rule

  3. Step 03Alert

    Alert posted to the team with the customer and order detail

What do you get?

3 outcomes
  • ✓Failed charges surface the moment they happen
  • ✓The alert carries the reason, not just "it failed"
  • ✓Follow-up starts before the customer notices a problem

Which tools does it use?

StripeSlackGmail

Time saved

Catches failed charges before a customer notices.

Continues · Want this wired into your stack?

Want this wired into your stack?

Tell us your tools and the task. We'll scope it and build it as production code you own.

Book a Consultation

We typically respond within 24 hours