Digital intake
Forms sent ahead of time, auto-routed by appointment type.
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By the chore it takes off your desk
AI, built into the work
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Care provider · Pilot at one site since July 2026One leave request path for a 1,000+ staff care provider, built inside their own Google WorkspaceStaff covered1,000+PilotOne site, since July 2026Read the case study Cut admin, keep the human touch
Clinics drown in intake forms, scheduling, and data re-entry. We automate the paperwork (carefully, with privacy in mind) so staff spend time on patients, not keyboards.
Forms sent ahead of time, auto-routed by appointment type.
Data flows straight in, so the same details are not keyed twice.
Coverage verified at booking, so gaps surface before the appointment.
Answer, triage, and book outside office hours, escalating what needs a person.
See the full list of services or browse automation use cases.
Manual intake and re-keying delay same-day appointments and pull staff away from patients - and missed after-hours calls are patients who go unhelped.
Common bottlenecks here
Form submissions land in a spreadsheet unchecked, so bad or incomplete entries aren't caught until someone reviews the sheet later.
Form submitted → Response written to Sheets → Entry checked against validation rules → Invalid or urgent entries trigger a Gmail alert
General enquiries land in one inbox with no way to see what's outstanding, so requests get answered out of order or missed.
New enquiry email arrives in Gmail → Sender and subject logged to a Sheets queue → Row flagged with priority by rule and an owner assigned
Dates that matter, renewals, follow-ups, deadlines, live in a spreadsheet, and nobody remembers to check it until something is already late.
Sheet row reaches its reminder date → Reminder details pulled from the row → Calendar event and Gmail reminder created for the owner
PDFs land in a Drive folder and someone opens each one to copy the numbers into a spreadsheet by hand.
New PDF added to a watched Drive folder → Document parsed and fields extracted → Row written to the Sheet → Files that fail to parse are flagged for a manual look
Support replies to common questions are retyped from scratch every time, even though the answer already exists in the docs.
New question email arrives in Gmail → Knowledge base searched and a draft reply written → Draft saved to the thread for review → Sent once approved, or edited first
Continues · Book a consultation
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