14 / Recipes / Google Workspace & Gmail

Triage inbound Gmail enquiries into a Sheets queue

General enquiries land in one inbox with no way to see what's outstanding, so requests get answered out of order or missed.

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How it runs

  1. 01

    New enquiry email arrives in Gmail

  2. 02

    Sender and subject logged to a Sheets queue

  3. 03

    Row flagged with priority by rule and an owner assigned

What you get

  • ✓Every enquiry is visible in one queue, not scattered across an inbox
  • ✓Nothing sits unassigned
  • ✓Priority follows rules, not who opened the email first

Tools

GmailGoogle SheetsApps Script

Time saved

Removes manual triage of inbound email enquiries.

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